Customer Care


Our Customer Service Commitment

We have a longstanding commitment to provide our customers with the best possible service every time they shop with us. We do everything we can to make them feel welcome, respected and comfortable. Our focus is and always will be to provide our customers with a great experience and to continually maintain our strong and lasting relationship with them. We ask all of our people to always use good judgment and to treat customers in the manner that they would like to be treated.

Buy Online, Pick Up In Store
We promise all the items will be despatch ASAP.

Regards to pick up, we don't support pick up due to the epidemic disease. Many thanks for your understand.

Frequently Asked Questions
All Frequently Asked Questions

Top Questions Asked
How can I track the status of my order?
Can I return or exchange my purchase?
How do I place an order online?
How do I know what shipping charges are?
Will you charge sales tax on my order?
How do I find what I'm looking for?
How often does MUSUP have sale events?

Your Online Account & Email Preferences

Registered Customers
Sign in to your registered customer account to review and manage information like your address, order history and status, Email Update subscriptions, Express Checkout, personal address book and more.

Forgotten Password
Forgot your password? Make sure that you are entering your email address and password exactly as when you registered. Please note that your email name and password are case sensitive.

Non-Registered Customers
If you are not currently a registered customer, update your email preferences 

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